Frequently Asked Questions

How do I register my child for the Indoor 2017/18 season?
WMSC is utilizing Power Up Sports as the Club’s exclusive online registration service provider. All registrations must be processed through this system. New registrants will need to create an account; previous members can log in using their established username and password. If you require assistance contact admin@waterloounited.com or call 519-578-9680 ext. 1.

I don’t know/have forgotten my password?
If you have forgotten/don’t know your password use the ”Password Reset” system located in the lower right side of the Power Up Sports log in page and follow the steps to change your password. An email will be automatically sent with a link to resent your password. If you still cannot access your account contact WMSC.

How can I view my child’s schedule?
Schedules for the Indoor 2017/18 season will be available on or about October 6th. To view your child’s schedule log into your Power Up Sports account. Select the Family Calendar option to the left of your screen. The family calendar can be printed, downloaded to your calendar or emailed.

When does the season begin?
The Indoor Recreational Program begins, in October, after Thanksgiving and runs until March Break, depending on the age group. The Outdoor Recreational seasons begins early in May and run through to August depending on the age group.

Is it possible to request that my child is placed on a team with a friend?
WMSC will make every effort to accommodate placement on a team with ONE other registered player, if submitted by the September 27th deadline. All teammate requests must be one-to-one reciprocated requests. Should you have special circumstances or medical conditions that merit special consideration, please provide a note in writing once your registration has been completed. WMSC Teammate Request Policy

How can I volunteer?
WMSC relies on the generosity of volunteer coaches for our Recreational House League soccer programs. Volunteering is a terrific way to get involved in soccer, while at the same time supporting your club and your community. If you are interested in volunteering with WMSC, choose the VOLUNTEER NOW option in your family account in Power UP

What equipment must I provide for my child to play soccer?
The Club provides a jersey for our indoor recreational program. Shin guards are mandatory for all ages and all programs indoor and outdoor. For the Indoor Season indoor turf shoes or cleats may be worn. Soccer fun may wear running shoes. No item of jewellery may be worn on the field (medic alert excluded) Earrings must be removed; taping of earrings is not permitted. Hard casts are not permitted.

How will I know if soccer is canceled due to weather?
Throughout the winter months’ games or practices may be canceled to inclement weather. Should fields or facilities be closed the WMSC website will be updated by 4:00pm and a general email will be sent to those divisions affected by any closures. Follow us on Twitter for updates as they happen.

How is a payment made?
Online payments may be made by Visa, Mastercard or Visa Debit. We will accommodate payments by Cash, Cheque, Debit or financial assistance, in our RIM Park Office  Pleas note, registrations are not considered complete until payment has been received.

Is any kind of financial assistance available?
Those who feel they require financial assistance with their registration are welcome to apply to the City of Waterloo Fee Assistance ProgramCanadian Tire Jumpstart, or KidSport.


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